dishonest salesperson????

Sign up for maxis broadband on sunday. was told i could log on to the internet within three hours. in the night when i tried, still could not go in. called up maxis center and was told i was still not signed up in their system by the vendor. tried again on monday, and again on tuesday....so it has been thirty six hours already....so...three hours my foot....where are the honest sales person today? is such a person a rare breed? these sales people can't do a simple thing i guess....very frustrating....i guess will keep on waiting....